Why can I access my site from HTTP:// but not HTTPS://? (SSL/TLS Certificates)

There are two main ways for information to be transferred through your browser: HyperText Transfer Protocol (HTTP) and HyperText Transfer Protocol Secure (HTTPS). HTTP tends to be the standard way for website information to be shared from server (website) to client (you), with HTTPS being the most secure by using TLS (Transport Layer Security). TLS will encrypt all of the communications between your browser and website.

Any website that is accessible via the "https://" handle in your browser uses a HTTPS Certificate to encrypt the connection for it's viewers. The viewer may notice a green bar or padlock in the address bar.

Businesses and individuals may buy HTTPS certificates themselves through third party websites.

However, SpaceCraft does not support HTTPS (TLS/SSL) Certificates and cannot integrate it into your website at this time. There is nothing to be worried about with your site's content or it's security in the cloud; SpaceCraft uses highly encrypted servers to secure it's client-base.

If you use an eCommerce integration and are worried about security, also be aware that the third party will almost always use TLS/SSL (HTTPS) Certificates to secure credit card transactions. You may want to contact the eCommerce provider's support team for more details on TLS/SSL Certificates in their platform.

We recommend to always access your site like normal, via the "http://" method:

Ex. http://www.gospacecraft.com/
Powered by Zendesk