The Knowledge Assistant is a great way to stay on top of your business’ local listings and reviews. When you sign up for the Knowledge Assistant, you can receive text alerts whenever a customer leaves a review for your business, as well as update your business information - such as holiday hours or unexpected closures - right from your mobile device.
To begin using Knowledge Assistant, please follow the steps below:
1. Look for the registration email
You should receive an email in your inbox from SpaceCraft titled “Register for Knowledge Assistant”. The email contains a unique access code.
2. Text your access code via SMS or Facebook Messenger.
To verify your Knowledge Assistant via SMS, text your unique access code to the provided phone number. There are different numbers for the United States, Great Britain, and Canada. Make sure that you text the number that applies to your country. If you’re in the United States, text your code to 669273.
To verify via Facebook Messenger, you can click the link in the email, or message your access code to m.me/KnowledgeAssistant. Ensure that you are logged in to the account that you would like to use to update the information - ideally, whichever account you use to manage your Facebook Business page.
You should receive a message confirming that your Knowledge Assistant is active.
Once you have registered for Knowledge Assistant, you can make changes to your local profiles right from your phone. Learn how to use Knowledge Assistant to keep up to date on your business’ online presence.