Feed Issues After Changing Eventbrite Password

Feed Issues After Changing Eventbrite Password

If you recently changed your Eventbrite password, then you may encounter problems with your Eventbrite feed. You can resolve this by removing and then re-establish the Eventbrite connection.

NOTE: If you have made custom changes to your events, do NOT disconnect your feed - if you do, you will lost the changes you made.

 

Refresh Your Eventbrite Connection

To get started, follow the steps below:

1. Select the Settings icon (the gear icon) in the top navigation bar.

2. Click on the Apps section under the Settings header.

Screen_Shot_2020-01-23_at_9.32.30_AM.png 

3. You will see all of your active App connections here. Now, select the trash can icon to the right of your Eventbrite Connection. 

4. To re-establish the connection click on the Add Third Party App button. 

Screen_Shot_2020-01-23_at_9.35.48_AM.png

 

5. Choose Data Sources then pick Eventbrite.

Screen_Shot_2019-08-19_at_2.44.05_PM.png

This should re-establish your Eventbrite connection and should resolve your feed issues caused by changing your password.

 

 

    • Related Articles

    • Troubleshoot your Eventbrite connection

      This article walks you through steps to take if you find that your Eventbrite events are not working as intended. SpaceCraft displays events that you create within your Eventbrite account. If an event is not displaying correctly, you may want to ...

    • Eventbrite Event Image Not Rendering Properly

      While your website is set up to pull in data from your Eventbrite account, Eventbrite remains the system of record for all of your event data, which includes your event image. You will want to follow the best practices outlined in this article when ...

    • Manage/Configure Events Collection

      Manage and configure your Events collection default settings by navigating to the Content tool. 1. Enter your Collections area by first entering the Content tool from the gray navigation bar. 2. Select the Collections subheader from beneath the ...

    • Create a Details Page for Your Event

      If you enable a details page for your events in the collection, the information displayed on each event page is edited within your Events, in the Collections area. 1. Enter the Collections by first entering the Content tool from the gray navigation ...

    • Add a Manual Event to Your Website

      You can add new events directly from the dashboard, separate from what Eventbrite pulls in. 1. Enter your Collections area by first entering the Content tool from the gray navigation bar. 2. Select Collections in the sub-navigation area. 3. Select ...